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The quality warranty is that offered by the manufacturer. Usually, the warranty is one year on manufacturing defects. It is therefore up to the manufacturer to accept the request for a return or not.
La Boutique du Lac knows that purchasing sporting goods online can be complex, which is why we offers you the possibility to exchange the model you purchased for the model that will suit you. When you receive your purchase, you will have a return label. You just have to pack your purchase the same way that you have received it and dropping it to the closest Post Office. It's free and easy.
When we will receive your return, we will take contact with you and see if you want a full refund or an exchange.
Feel free to ask question on the online chat or by phone.